Refund policy

Returns

You can request a return within 30 days of receiving your order. Items must be unused, in their original packaging, and in the same condition you received them. Please have your order number ready.

To start a return, reach us through our Contact page with your order number and the item you'd like to return. We'll reply with return instructions and the address to send it to. Items sent back without contacting us first can't be accepted.

Return shipping

You pay the cost of shipping your return, and original shipping charges aren't refunded. If we sent you a damaged, defective or wrong item, we cover it (see below).

Damaged, defective or wrong items

Please inspect your order when it arrives. If something is damaged, defective or not what you ordered, contact us within 7 days of delivery with your order number and a photo, and we'll send a replacement or a full refund, including shipping.

Refunds

Once your return arrives and is inspected, we'll let you know whether it's approved. Approved refunds go back to your original payment method within 10 business days. Your bank or card company may take a few extra days to post it.

Cancellations

You can cancel your order within 1 hour of placing it by contacting us. After that, your order may already be on its way to being shipped.

Exchanges

The fastest way to get a different item, size or color is to return the one you have and place a new order.

Questions

Reach us anytime through our Contact page.